State Farm® Insurance Agent Bo Murphy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Gray
April 30, 2025
5
out of
5
rating by Karen Gray
"Great customer service!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service team. Providing excellent service is our top priority, and your kind words motivate us to keep up the good work. If you need anything else or have further questions, please feel free to reach out!"
Greg Dill
April 30, 2025
5
out of
5
rating by Greg Dill
"Most friendly and professional company I have ever dealt with thanks to Kristen. I had many question which she pleasantly answered. Thank you Kristen for your help!"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with our team, especially with Kristen. She truly embodies our commitment to providing friendly and professional service. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support!"
Keaundra Farris
April 24, 2025
5
out of
5
rating by Keaundra Farris
"I had a wonderful and seamless experience when trying to get renters insurance. Kayla answered and explained every question and concern that I had. So use Bo Murphy State Farm Insurance Agency & you won’t be disappointed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Keely Guillot
April 10, 2025
5
out of
5
rating by Keely Guillot
"I love my Bo Murphy office. They are always so helpful and very friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
piffany heflin
April 7, 2025
5
out of
5
rating by piffany heflin
"Very professional, fast, informative and she was so sweet."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrew Lindhorst
March 31, 2025
4
out of
5
rating by Andrew Lindhorst
"Very friendly and willing to work with our family."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Kenneth Jenkins
March 31, 2025
5
out of
5
rating by Kenneth Jenkins
"Great customer service! Kayla was able to help my wife and I setup our policy while answering any questions we had and providing great information in the process. I highly recommend them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lucy Massey
March 28, 2025
5
out of
5
rating by Lucy Massey
"I had a wonderful experience with Anne Michaels at Bo Murphy - State Farm Insurance. I am saving money with State Farm auto insurance and I also have their renter's insurance. Anne was very knowledgable, efficient and friendly. I highly recommend giving Anne Michaels a call for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Mike Belcher
March 25, 2025
5
out of
5
rating by Mike Belcher
"Anne was great. Not only was it nice to be able to talk to a real person, she was very professional and helpful and ended up saving a good deal of money over my previous insurance company. I sent my son a text to see if she could help him as well. Top notch!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Chris Beck
March 24, 2025
5
out of
5
rating by Chris Beck
"We have had a 5 star plus experience with the Bo Murphy agency. Ann did a flawless job of getting us swapped over and saved a large amount of money. Call Ann for all your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jessica
March 20, 2025
5
out of
5
rating by Jessica
"Kayla and the entire State farm team have been amazing! They have been proactive and supportive on finding our company the best coverage options. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Derek Porter
March 19, 2025
5
out of
5
rating by Derek Porter
"Ms.Ann, my agent made everything so quick easy and convenient. I was done getting my new auto policy less than 30 minutes. Thank you Ms.Ann!!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Eddie & Karen Fine
February 27, 2025
5
out of
5
rating by Eddie & Karen Fine
"Even though we could be biased based on previous professional & personal experience with Bo and his staff, we can objectively say that hands-down, Bo's team is exceptionally qualified to handle your insurance needs. Check them out at their new location in Trussville! Love you guys always! Eddie and Karen Fine"
We responded:
"Dear Eddie and Karen, Thank you so much for your wonderful review! We truly appreciate your kind words and your continued support. It means a lot to us to know that our team’s efforts are recognized and valued. We're thrilled to hear that you had a positive experience with us, and we look forward to serving you and others in our new Trussville location. Love you guys too! Best regards, Bo and the Team"
Alana Owen
February 25, 2025
4
out of
5
rating by Alana Owen
"Would recommend Kayla Wilbourn to anybody! she had everything set and ready to go for me within a a few hours!"
We responded:
"Thank you so much for your kind words, Alana! We're thrilled to hear that Kayla was able to assist you so efficiently. Your recommendation means a lot to us, and we're glad to have had the opportunity to help you. If you need anything else in the future, don't hesitate to reach out!"
Sarita Bethea
February 19, 2025
5
out of
5
rating by Sarita Bethea
"I am writing to share my recent experience with Kayla from Bo Murphy Insurance Agency. Kayla assisted me in handling some insurance concerns related to a property I acquired due to a recent death in my family. The situation was quite time-sensitive, and Kayla's quick response and reasonable rates were immensely helpful. Kayla demonstrated an impressive level of knowledge about what I needed for my specific situation, making the entire process much smoother than I had anticipated. Her expertise and efficiency were truly commendable, and I am very grateful for her assistance in resolving this matter so promptly. I would highly recommend Bo Murphy Insurance Agency to anyone in need of a State Farm Agency that is both equipped and knowledgeable. Kayla's exceptional service is a testament to the quality of their team."
We responded:
"Thank you so much for taking the time to share your experience with Kayla and Bo Murphy State Farm. We are thrilled to hear that Kayla was able to assist you during such a challenging time and that her knowledge and quick responses made the process smoother for you. Your kind words and recommendation mean a lot to us, and we are proud to have team members like Kayla who are dedicated to providing exceptional service. We understand how important timely and knowledgeable support is, especially in sensitive situations, and we’re glad we could help you navigate through it. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you again for your review and for choosing Bo Murphy State Farm!"
Lovay Birl
February 13, 2025
5
out of
5
rating by Lovay Birl
"Very friendly and quick response"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Wanda Williams
January 30, 2025
5
out of
5
rating by Wanda Williams
"Representative Anne was extremely professional and friendly as well as informative."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
warJaxon
December 19, 2024
5
out of
5
rating by warJaxon
"Kyndal was so helpful with adding my granddaughter which lives with us onto my insurance. I’ve been doing business with Bo Murphy’s office for 35 years. Never been disappointed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Thomas Do
November 5, 2024
5
out of
5
rating by Thomas Do
"Kayla and her team are great to work with and very easy to communicate with! Highly recommended here!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Vivian Hughes
September 23, 2024
5
out of
5
rating by Vivian Hughes
"We have had State Farm for many years and the greatest service in the world. The people are all friendly and really knowledgeable about all things insurance!! You can’t go wrong with State Farm!"
We responded:
"Thank you for taking the time to share your positive experience with Bo Murphy State Farm! We truly appreciate your kind words and are delighted to hear that you have received exceptional service from our team for many years. At State Farm, we prioritize providing friendly and knowledgeable assistance to our valued customers. It's wonderful to know that our team has been able to address your insurance needs with expertise and friendliness. We take pride in ensuring that our customers feel supported and well-informed throughout their insurance journey. We are grateful for your trust and loyalty in choosing Bo Murphy State Farm as your insurance provider. If you ever have any questions or require further assistance, please don't hesitate to reach out to our team. We're here to help! Thank you again for your kind review. We look forward to continuing to serve you in the future."
Susan Alfred
September 14, 2024
5
out of
5
rating by Susan Alfred
"I can’t begin to put into words how much Bo Murphy & his team mean to me & my family. If you are in need of insurance I would highly recommend giving this office a call. While insurance is something we generally purchase for security reasons as well as protecting our family. It is something we all need. In the event of an accident, tragedy, or loss of a loved one we all want someone we can turn to or call that we know will be there in our time of need. The truth is none of us knows what we may be faced with tomorrow. With Bo and his team it isn’t just about making a sale it’s a genuine concern for the well being of you and protecting you, your home, and loved ones. Bo & his office have always been kind and treated me with respect. They are there to help make any unpleasant circumstance you may encounter less stressful & take care of your needs. While I have always found State Farm to be very competitive in all lines that they offer I’ve always placed far more importance on how I’ve been treated throughout the years. Peace of mind goes a long way. In the event of a loss or tragedy I can be certain that Bo, Kayla, his office manager and other team members will be there to answer my questions and do everything in their power to make an unpleasant experience more tolerable. Bo and his team genuinely care about taking care of me and my family’s needs. Thank you Bo and Kayla for the superb service you’ve always provided to me and my family over the years."
We responded:
"Thank you so much for taking the time to leave such a heartfelt review about your experience with Bo Murphy and his team. We truly appreciate your kind words and recommendation. At Bo Murphy's office, we understand the importance of insurance and the peace of mind it brings to our clients. It is our genuine concern for your well-being and the protection of you, your home, and your loved ones that drives us to go above and beyond in providing exceptional service. We are delighted to hear that you have always felt respected and well-treated by Bo, Kayla, and the rest of our team. Our main goal is to make any unpleasant circumstances you may encounter less stressful and to take care of your needs promptly and efficiently. Your words about our competitive offerings and the importance of how you have been treated throughout the years truly resonate with us. We strongly believe that a strong relationship built on trust and exceptional service is the foundation of our success. Thank you again for your trust and for choosing Bo Murphy's office as your insurance provider. We are honored to have had the opportunity to serve you and your family over the years. Should you need any further assistance, please do not hesitate to reach out to us."
imad alabsi
September 13, 2024
5
out of
5
rating by imad alabsi
"Extremely friendly people to deal with, very helpful."
We responded:
"Thank you for taking the time to leave us a review! We're glad to hear that you found our team to be extremely friendly and helpful. Providing excellent customer service is our top priority, and it's always great to know that our efforts are appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!"
Gene Phillips
September 12, 2024
5
out of
5
rating by Gene Phillips
"I have always been very happy allowing Bo Murphy’s Team take care of all my insurance needs. Kayla is so helpful, knowledgeable and very professional and I enjoy working with her!"
We responded:
"Thank you for taking the time to leave us a wonderful review! We're thrilled to hear that you have always been happy with our services and that Kayla has been helpful, knowledgeable, and professional in assisting you with your insurance needs. We're grateful to have her as part of our team. We strive to provide exceptional service to all our clients, and it's feedback like yours that motivates us to continue doing our best. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing Bo Murphy State Farm. We look forward to serving you in the future!"
Tax Cat
August 13, 2024
5
out of
5
rating by Tax Cat
"Great staff"
We responded:
"Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our staff. We strive to provide exceptional service to all our customers, and it's always a pleasure to receive positive feedback Thank you! - Bo Murphy "
Terri reed
August 13, 2024
5
out of
5
rating by Terri reed
"Always very helpful and going above your needs."
We responded:
"Thank you for taking the time to leave such a positive review! We're delighted to hear that our team has consistently been helpful and exceeded your expectations. Providing excellent service is our top priority, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you! - Bo Murphy"