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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aniyah Kyles

Aniyah Kyles

August 21, 2026

5  out of  5
rating by Aniyah Kyles
"Amazing customer service"
We responded:
"Hi Aniyah! Thank you for the great review and for highlighting our customer service. We truly appreciate you and look forward to helping you again anytime. ⭐️"
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Kim Samples

August 21, 2026

5  out of  5
rating by Kim Samples
"Love the personal customer service!"
We responded:
"Hi Kim—thank you so much for the wonderful review! We’re glad you felt the difference with our personal customer service and that you found a great price. If you ever need help, we’re here for you. ⭐️"
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Amesha Crawford

August 20, 2026

4  out of  5
rating by Amesha Crawford
"Anne was very helpful and knowledgeable."
We responded:
"Hi Amesha! 🌟 Thank you for the 5-star review. We’re glad Anne was helpful and knowledgeable, and we truly appreciate your feedback about the reasonable price and our services— especially renter’s insurance. Hope to see you again soon! 😊"
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Bonnie Smothers

August 19, 2026

5  out of  5
rating by Bonnie Smothers
"I love Kayla Wilburn at our local office here in Trussville. We have had no issues but as we transition from our old insurer to SF she is quick to help us and is so very sweet. We couldn't be more happy."
We responded:
"Hi Bonnie — thank you so much for your wonderful review! We truly appreciate your kind words and are happy to hear you’ve had no issues. If you ever need anything, we’re here for you! ⭐️"
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David Smothers

August 18, 2026

5  out of  5
rating by David Smothers
"Very polite. Handle changes to policy in a quick manner. Followed up to make sure we were satisfied and made sure all was taken care of."
We responded:
"Hi David—thank you for the 5-star review! We truly appreciate you sharing that you found our pricing reasonable and that we were able to handle your policy changes quickly. 😊⭐️"
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Angela Coates

August 18, 2026

5  out of  5
rating by Angela Coates
"I wouldn't go anywhere else. This agency is supportive, doesn't hound you if late on your payment. Kayla is awesome!! Aling with the other staff members."
We responded:
"Hi Angela —thank you so much for your 5-star review! We’re really glad you feel supported and that you’ve had a great experience with us. It means a lot to hear that Kayla and the team have been awesome. We truly appreciate your business and look forward to helping you again! 😊"
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Kinslee Lebhaft

August 13, 2026

5  out of  5
rating by Kinslee Lebhaft
"Wonderful experience and Kristen was very helpful!"
We responded:
"Hi Kinslee, thank you for the 5-star review! We’re so glad you had a wonderful experience and that Kristen was able to help. We truly appreciate your business!"
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Shirley chaney

August 13, 2026

5  out of  5
rating by Shirley chaney
"A very professional and accommodating insurance service was provided in a business friendly manner."
We responded:
"Hi Shirley! 🌟 Thank you for your 5-star review and for sharing your experience. We’re glad you found our office professional, accommodating, and easy to work with. If you ever need anything, we’re here to help! 😊"
Profile photo of Matthew Lowe

Matthew Lowe

August 10, 2026

5  out of  5
rating by Matthew Lowe
"I have been with Bo Murphy since I was 16. They have always gone above and beyond for my family and myself. Anytime I need anything or just have a stupid question they answer with 100% kindness and professionalism. I would recommend them to any and every one. Ask to speak with Kayla. She is the best."
We responded:
"Thank you, Matthew, for taking the time to leave such a wonderful review! We’re honored to have served you since you were 16, and it means a lot to hear that our team has always gone above and beyond for you and your family.

We love knowing your questions—no matter how big or small—are answered with kindness and professionalism. We’ll definitely pass along your praise to Kayla.

Thanks again for recommending Bo Murphy State Farm—we truly appreciate your trust!"
Profile photo of Loretta Hansen

Loretta Hansen

August 10, 2026

5  out of  5
rating by Loretta Hansen
"Kristin Nall has been such a helpful part of the team at Bo Murphy. We have multiple vehicles insured and she manages to keep track of them and is able to help me easily whenever I call and need information on our insurance. Thank goodness because she is able to relieve me of the burden of keeping track of the vehicles my husband has to get coverage for when I am working. He knows his help is just a phone call away."
We responded:
"Hi Loretta! Thank you so much for your 5-star review. We’re thrilled to hear that Kristen has been such a helpful part of the Bo Murphy team—keeping track of your multiple vehicles and making it easy to get answers whenever you need them. We truly appreciate your kind words and support!"
Profile photo of Niki LINDHORST

Niki LINDHORST

August 6, 2026

5  out of  5
rating by Niki LINDHORST
"We love Bo Murphy State Farm. They have always been very generous with their time and always willing to work with you on any situation. They have been a life saver working home owners policy for my parents."
We responded:
"Thanks so much for your kind review, Niki! We’re truly grateful you and your family have trusted Bo Murphy State Farm. We’re glad we could be there when it mattered and that our team has helped with your parents’ homeowners policy. We appreciate you!"
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Tammie Perryman

August 1, 2026

5  out of  5
rating by Tammie Perryman
"Anne was fantastic if you need help give her a call."
We responded:
"Hi Tammie, thank you so much for your review! We’re thrilled to hear that Anne was fantastic and could help you! We truly appreciate your recommendation—please don’t hesitate to reach out again if you ever need assistance."
Profile photo of Jessica Lindsay

Jessica Lindsay

July 30, 2026

5  out of  5
rating by Jessica Lindsay
"Great people"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with our team. Looking forward to serving you again!"
Profile photo of K M

K M

July 29, 2026

5  out of  5
rating by K M
"Kayla and Kristen have been great to work with over the years!"
We responded:
"Hi Kristen! Thank you so much for your 5-star review. We’re truly glad to hear that Kayla and Kristen have been great to work with over the years. Your trust means a lot—please don’t hesitate to reach out if we can help with anything in the future!"
Profile photo of Lori Holloway

Lori Holloway

July 28, 2026

5  out of  5
rating by Lori Holloway
"I always get great service from Kayla and State Farm. I really appreciate them."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla and the team consistently provide you with great service. We truly appreciate your support and look forward to continuing to assist you!"
Profile photo of Wesley Byars

Wesley Byars

July 28, 2026

5  out of  5
rating by Wesley Byars
"Kayla Wilbourn was amazing!!!! Great customer service!!!!"
We responded:
"Thank you so much for your review! We’re thrilled to hear that Kayla Wilbourn provided amazing customer service. If you ever need anything, we’re here to help! 😊"
Profile photo of Sandy Agan

Sandy Agan

July 23, 2026

5  out of  5
rating by Sandy Agan
"Bo Murphy’s Staff is the VERY best. I always know that my issues will be resolved. Wouldn’t use any one else."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you have had such positive experiences with our staff at Bo Murphy’s office. It’s our top priority to ensure that all of our customers feel valued and that their issues are addressed promptly. We truly appreciate your loyalty and look forward to serving you again in the future!"
Profile photo of Gary Hearn

Gary Hearn

July 21, 2026

5  out of  5
rating by Gary Hearn
"The staff at Bo Murphy's is always friendly and helpful, whatever my need or question might be!"
We responded:
"Thanks so much for the wonderful review, Gary! We really appreciate your kind words about our staff at Bo Murphy’s—friendly and helpful is exactly what we strive for. Hope to see you again soon!"
Profile photo of Jeff Saxon

Jeff Saxon

July 20, 2026

5  out of  5
rating by Jeff Saxon
"Anne was very helpful."
We responded:
"Thanks so much for the 5-star review! We’re glad you found a great price and that Anne was very helpful. "
Profile photo of Brian Barksdale

Brian Barksdale

July 16, 2026

5  out of  5
rating by Brian Barksdale
"Great service and very helpful with my needs!"
We responded:
"Hi Brian—thank you so much for the 5-star review! We appreciate you choosing us and hope to see you again soon!"
Profile photo of Brooklyn Boeschen

Brooklyn Boeschen

July 14, 2026

5  out of  5
rating by Brooklyn Boeschen
"We have both our home and auto insurance policies through Bo Murphy State Farm, and we've had a great experience! Everyone is friendly, knowledgeable, and always willing to help.

A special shoutout to Kayla, the office manager—she is absolutely wonderful! She is always quick to respond, incredibly helpful, and makes the entire process so easy. Whether we have questions or need assistance with our policies, she's always on top of it and provides excellent customer service.

I highly recommend Bo Murphy State Farm!"
We responded:
"Thank you so much, Brooklyn! We truly appreciate your kind review and recommendation. We’re so glad you’ve had a great experience with our team and that Kayla has been able to help make everything easy. If you ever need anything, we’re always here for you! 😊"
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Jeremy Christian

July 11, 2026

4  out of  5
rating by Jeremy Christian
"Ann called out of the blue,normally I would send someone marketing by phone straight to vm. But I was in the market for insurance and listened to her quote and I am glad I did State Farm will be my new agency for auto insurance, Thank you Ann for tour time and concern for our situation."
We responded:
"Thank you so much for the review! We’re thrilled to hear you decided to make Bo Murphy State Farm your new agency for auto insurance.
We truly appreciate you taking the time to talk with Anne and trusting us with your coverage.
If you ever need anything, we’re here to help.
Thanks again!"
Profile photo of Clint Graben

Clint Graben

July 10, 2026

5  out of  5
rating by Clint Graben
"Kayla is always kind and professional, and she responds quickly!"
We responded:
"Hi Clint,
Thank you for the wonderful 5-star review! We really appreciate your kind words about Kayla. She’ll be happy to hear you found her professional and quick to respond.

If you ever need anything, we’re here to help!"
Profile photo of Edwin Horn

Edwin Horn

July 10, 2026

5  out of  5
rating by Edwin Horn
"Kayla was very professional and understood my needs she explained everything in a way I understood I appreciate her and hope to be with her a long time thank you Ed Horn"
We responded:
"Hi Ed,

Thank you for the 5-star review! We’re so happy to hear you found the price reasonable and that Kayla was able to understand your needs and explain everything clearly.
We truly appreciate your trust and would love to work with you for many years to come.

Thank you again, Ed!"
Profile photo of Koby Milner

Koby Milner

July 8, 2026

5  out of  5
rating by Koby Milner
"I’ve sent so many people here that I’m starting to think I deserve my own parking spot.

These folks are more dependable than gravity and somehow answer the phone faster than my wife asking, “What car did you buy now?”

I’m convinced they could insure Noah’s Ark, Jay Leno’s car collection, and your ex-dog walker’s apartment on the same policy without breaking a sweat.

Just don’t call on Wednesday during lunch. They will not answer.

10/10. They handle all my insurance and all my customers. Couldn’t recommend them more."
We responded:
"Thanks so much, Koby! ⭐️ We really appreciate you sending so many people our way—and we’re honored to handle your insurance and your customers.
Also noted about Wednesday at lunch 😂 We’ll keep our phones ready for you, but we may still need a coffee break.
Grateful for the 10/10, and we look forward to taking care of you again!"