State Farm® Insurance Agent Bo Murphy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Hornsby
September 24, 2026
5
out of
5
rating by Larry Hornsby
"EXCELLENT customer service!"
David Byrd
September 23, 2026
5
out of
5
rating by David Byrd
"Kayla and Krista are truly 5 star ⭐️ professionals ! Ok, there may be cheaper insurance companies out there but these two ladies are why I am with State Farm! If they leave then I leave as well! Keep up the great work ladies!
David Byrd / Orange Beach Al."
We responded:
"Hi David,
Thank you for the wonderful 5-star review! We’re so glad to hear Kayla and Kristen provided you with excellent service and helped make your experience with State Farm worthwhile. Your support means a lot to us—if you ever need anything, we’re here to help."
Steven Gravlee
September 23, 2026
5
out of
5
rating by Steven Gravlee
"Last week we got a call from Anne and I actually called back. I'm so glad I did! I had been a Liberty Mutual customer for about 8 years and I had it set up as auto draft from my account and I quit paying attention. After I got the State Farm prices I paid attention. I saved over $8,000 a year on my home, vehicles and bike. Anne made it so easy to get all the paperwork done and account set up and now if I need something I have a person I know I can call. Thank you Anne for your kindness and help you provided."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Anne and how much you were able to save by switching to State Farm. Our team is dedicated to making the process as smooth as possible, and it's great to know that Anne's assistance made a difference for you. If you ever need anything in the future, don't hesitate to reach out. We're here for you!"
April Isbell
September 22, 2026
5
out of
5
rating by April Isbell
"Kayla is the absolute best. She is always there to answer and questions i have and fast at getting back with the answers. I highly recommend"
We responded:
"Hi April! 😊 Thank you so much for the 5-star review. We’re thrilled you had a great experience and that Kayla was able to answer your questions quickly and help you find a great price. We truly appreciate your recommendation! ⭐️"
Lareatha Smith
September 21, 2026
5
out of
5
rating by Lareatha Smith
"Bo Murphy Statefarm office provides the best service. The staff is always helpful and pleasant and I've never had problems with claims."
We responded:
"Hi Lareatha—thank you so much for your review! We’re glad to hear you’ve had a great experience with the Bo Murphy State Farm team, and that our staff has been helpful and pleasant throughout. We truly appreciate your trust and support."
Tim Wheat
September 21, 2026
5
out of
5
rating by Tim Wheat
"Have always received the highest degree of professional attention for my insurance needs and questions as well as that personal touch that makes me feel known. Great people. Great group."
Tara
September 20, 2026
5
out of
5
rating by Tara
"I love this State Farm office! Kayla and everyone is always so kind and polite."
We responded:
"Hi Tara — thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve had a great experience with our team. It means a lot that you found our office kind and polite. We appreciate your business! 😊"
Cathy Coursey
September 17, 2026
5
out of
5
rating by Cathy Coursey
"Asked Anne Michaels for a copy of my car insurance card and was in my inbox immediately! Thank you"
We responded:
"Hi Cathy—thank you so much for your wonderful review! We’re happy Anne Michaels was able to help you quickly with your car insurance card. We truly appreciate your kind words and look forward to assisting you again!"
Rusty Chastain
September 14, 2026
5
out of
5
rating by Rusty Chastain
"We always receive prompt answers to our questions when calling the office."
We responded:
"Thanks so much, Rusty! We’re glad to hear you find our pricing reasonable and that our team is quick to respond when you call the office. We truly appreciate your review and the kind words about reaching our staff."
Chase Henley
September 11, 2026
5
out of
5
rating by Chase Henley
"Ive been dealing with Bo Murphy's office for over a decade and have yet to find anything negative to say. Kayla has always gone above and beyond to help with anything I need and is great to deal with. Same goes for all the others that work there as well!"
We responded:
"Hi Chase,
Thank you so much for the wonderful review! We truly appreciate you choosing Bo Murphy’s office for over a decade, and we’re grateful for your kind words about Kayla and the team.
It means a lot to hear that you’ve consistently had a great experience—thank you for your loyalty and support!"
Kimberly Burch
September 11, 2026
5
out of
5
rating by Kimberly Burch
"Excellent Customer service answers all questions"
We responded:
"Hi Kimberly,
Thank you for taking the time to leave such a great review! We truly appreciate your feedback on our pricing and the customer service you received. We’re also glad we could answer all your questions and get your quote to you within 24 hours.
If you ever need anything else, we’re always here to help. Thanks again!"
Maria Loyd
September 5, 2026
5
out of
5
rating by Maria Loyd
"Kayla and all those at the Bo Murphy State Farm office are the best !"
We responded:
"Thank you so much for the wonderful review, Maria! We’re thrilled to hear that Kayla and the team at our Bo Murphy State Farm office have been so helpful. We truly appreciate your support—if there’s ever anything you need, we’re here for you."
Amanda Anne Christopher
September 3, 2026
5
out of
5
rating by Amanda Anne Christopher
"We cannot say enough wonderful things about our insurance agent’s office manager. She consistently goes above and beyond, not only as a professional but as a person. She is always responsive and takes the time to answer our questions and help us, even when it’s outside of normal business hours or when she is on vacation. That level of dedication and customer service is something you simply don’t find very often.
What truly set her apart for our family was how she responded when she learned that our son had been severely injured. She personally reached out to check on him and our family, sent a thoughtful card and flowers, and kept us in her prayers. Those gestures meant more to us than she probably realizes. In a difficult and frightening time, her kindness and genuine concern touched our hearts.
She also works incredibly hard to make sure we are getting the best rates possible and takes the time to personally communicate any changes with us in advance. We never feel like just another policy number or customer. She makes us feel valued, cared for, and confident that someone is truly looking out for us.
Her professionalism, responsiveness, compassion, and dedication are exceptional. We are incredibly grateful to have someone like her taking care of our insurance needs and would recommend her and this office to anyone looking for an insurance team that genuinely cares about their customers."
We responded:
"Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you have had the best experience with us and that our services have been affordable for your unique insurance needs.
We're especially delighted to hear that Kayla has provided you with superior customer service. We take pride in going above and beyond for our customers, and Kayla's dedication to helping you, even outside of regular business hours, is truly commendable. We'll make sure to pass along your kind words to her.
We're grateful for your continued business and appreciate your recommendation. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help.
Thank you once again for choosing us as your insurance provider.
"
Carolyn Morrell
September 3, 2026
5
out of
5
rating by Carolyn Morrell
"Anne Michaels was friendly and made the process easy. Thank you"
We responded:
"Hi Carolyn—thank you so much for the 5-star review! We’re thrilled to hear that Anne was friendly and made the process easy, and that you found us easy to reach. We truly appreciate your support. 😊"
Leah Ruggerio Frost
September 3, 2026
5
out of
5
rating by Leah Ruggerio Frost
"Ms. Anne is so sweet and helpful. I highly recommend this specific State Farm for home, auto, and life insurances."
We responded:
"Hi Leah—thank you for the wonderful review! We’re so happy to hear that Ms. Anne has been sweet, helpful, and that you recommend our State Farm for home, auto, and life insurance. We really appreciate your support! 😊"
Mitzi Lafferty
September 1, 2026
5
out of
5
rating by Mitzi Lafferty
"It has been a pleasure to deal with Kayla at Bo Murphy State Farm in Trussville. Every question I asked was answered in detail and professionally. I was seeking a better price and State Farm came through."
We responded:
"Hi Mitzi—thank you so much for the wonderful 5-star review! We’re thrilled to hear you enjoyed working with Kayla at Bo Murphy State Farm and that she answered all your questions with professionalism. We’re also glad we could help you find a better price. We truly appreciate your business!"
Shirl Franklin
August 31, 2026
5
out of
5
rating by Shirl Franklin
"Bo Murphy and staff have serviced my home, auto, and life insurance needs for 30+ years and not once have I felt like a number. When talking to anyone in Bo’s office it is like talking to family. Quality customer care at it best! Very responsive and reliable service. Bo Murphy’s State Farm has been there for me in good times and bad."
We responded:
"Hi Shirl, thank you so much for your incredible review! We’re truly grateful for your 30+ years of trust in Bo Murphy and our team. It means a lot to hear that you’ve never felt like a number and that our office staff feels like family to you. We’re proud to provide responsive, reliable service and be there for you in both good times and bad. Thanks again for everything!"
Sherry Bishop
August 27, 2026
5
out of
5
rating by Sherry Bishop
"Bo Murphy‘s office and his staff are always a pleasure to deal with.
They get things done quickly and efficiently and they’re an awesome group of people.
I would definitely recommend them."
We responded:
"Hi Sherry! 😊 Thank you for the wonderful review. We’re so happy to hear you found a great price and that Bo Murphy’s office and team were able to help quickly and efficiently. We truly appreciate your recommendation and we’re here whenever you need anything."
Rudeboy Tre
August 27, 2026
5
out of
5
rating by Rudeboy Tre
"Had a great experience talking with Anne. I got home & car insurance. Saved me a couple dollars on the car insurance. She was very helpful. I would recommend State Farm to anybody looking for insurance. If I needed any other type of insurance I know just who to call."
We responded:
"Hi Rudeboy! 😊 Thank you for your 5-star review. We’re so glad Anne was able to help you get home and car insurance and that you saved a few dollars. We truly appreciate your recommendation—if you ever need anything else, we’re here for you!"
Carl Davis
August 26, 2026
5
out of
5
rating by Carl Davis
"This office is always quick to handle any insurance needs we have."
We responded:
"Thank you so much for your 5-star review, Carl! We’re glad to hear our team has been quick and helpful with your insurance needs, and we truly appreciate your trust."
jeffrey hunter
August 25, 2026
5
out of
5
rating by jeffrey hunter
"Kayla and the team at the Bo Murphy State Farm Insurance Agency are always super responsive and helpful! I have complete confidence in the way they are helping to insure my families interests across a variety of home, life, and auto policies."
We responded:
"Hi Jeffrey—thank you for the wonderful 5-star review! We’re so glad Kayla and the team have been able to help you feel confident with your home, life, and auto coverage. We truly appreciate your trust and the kind words!"
Debra Gordon-Hellman
August 24, 2026
5
out of
5
rating by Debra Gordon-Hellman
"The Bo Murphy State Farm Office never fails to be on top of things. If there’s a snafu in the agency down the line, this office is quick to respond and get things on track. When I call, the Office Manager and staff are always familiar with me and quick to answer any questions and explain things to my satisfaction. It’s a great office that is always ready to help."
We responded:
"Hi Debra! Thank you for the wonderful 5-star review. We’re so glad to hear you find our pricing reasonable and that the Bo Murphy State Farm Office is always on top of things—especially when it comes to responding quickly and getting everything back on track. We truly appreciate your kind words and support, and we’re always here to help! 😊"
Aniyah Kyles
August 21, 2026
5
out of
5
rating by Aniyah Kyles
"Amazing customer service"
We responded:
"Hi Aniyah! Thank you for the great review and for highlighting our customer service. We truly appreciate you and look forward to helping you again anytime. ⭐️"
Kim Samples
August 21, 2026
5
out of
5
rating by Kim Samples
"Love the personal customer service!"
We responded:
"Hi Kim—thank you so much for the wonderful review! We’re glad you felt the difference with our personal customer service and that you found a great price. If you ever need help, we’re here for you. ⭐️"
Amesha Crawford
August 20, 2026
4
out of
5
rating by Amesha Crawford
"Anne was very helpful and knowledgeable."
We responded:
"Hi Amesha! 🌟 Thank you for the review. We’re glad Anne was helpful and knowledgeable, and we truly appreciate your feedback about the reasonable price and our services— especially renter’s insurance. Hope to see you again soon! 😊"