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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justine Johnson

May 19, 2026

5  out of  5
rating by Justine Johnson
"The agents are very kind and helpful!"
We responded:
"Thank you so much for your kind words, Justine! We're thrilled to hear that our agents were helpful and made your experience a positive one. We appreciate your support!"
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Art

May 15, 2026

5  out of  5
rating by Art
"Anne Michaels always does an outstanding job for me on all my insurance needs. I would highly recommend you to give her a call."
We responded:
"Hi Art! Thank you so much for your wonderful review! We're delighted to hear that Anne Michaels consistently provides outstanding service for all your insurance needs. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
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Michael Culpepper

May 15, 2026

5  out of  5
rating by Michael Culpepper
"It was nice to discuss policies with Anne"
We responded:
"Hi Michael! Thank you for your review! We're glad to hear you had a positive experience discussing your policies with Anne. If you have any more questions or need further assistance, please feel free to reach out anytime!"
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Lisa Mann

May 13, 2026

5  out of  5
rating by Lisa Mann
"Kayla and Kristen are always willing to help and assist in any way and are quick to respond to any questions I may have."
We responded:
"Hi Lisa! Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Kayla and Kristen have been helpful and quick to respond to your questions. Providing excellent service at a reasonable price is our goal, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out! "
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Shirley at Grayson

May 13, 2026

5  out of  5
rating by Shirley at Grayson
"Kayla Wilbourn at State Farm truly represents excellent customer service. She is professional, knowledgeable, and always willing to help. Her dedication and positive attitude make the office a great choice for anyone looking for insurance support. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Kayla provided you with excellent customer service. Her professionalism and dedication truly make a difference, and we’re glad it shows. We appreciate your recommendation and look forward to continuing to support your insurance needs! "
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Christopher Coats

May 13, 2026

5  out of  5
rating by Christopher Coats
"Love my State Farm folks"
We responded:
"Hi Christopher, Thank you so much for your kind words and for choosing us! We’re glad to hear you’re happy with the price and our service. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!"
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James Farley

May 12, 2026

5  out of  5
rating by James Farley
"Had them for years they are the best. Very responsive. No issues at all! Great pricing. And very honest with everything."
We responded:
"Thank you so much for your continued trust and kind words! We're thrilled to hear that you've had a great experience with us over the years. We'll keep working hard to maintain the high level of service you expect. If you ever need anything, we're always here to help!"
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Shawn West

May 11, 2026

5  out of  5
rating by Shawn West
"Kayla and her team are amazing and are great ambassadors for the State Farm Brand. Bo should be very proud."
We responded:
"Thank you so much for your kind words! Kayla and her team truly appreciate your recognition and are proud to represent the State Farm brand. We'll be sure to share your feedback with Bo as well!"
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Ciara Caffee

May 8, 2026

5  out of  5
rating by Ciara Caffee
"Anne Michaels was super helpful in working with me to identify the best insurance that covered my needs."
We responded:
"Thank you so much, Ciara, for the wonderful review! We’re so happy to hear Anne was able to help you find the coverage that fit your needs. She truly cares about making sure our customers feel informed and taken care of throughout the process. We appreciate you trusting our office with your vehicle and renter’s insurance needs!"
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Elizabeth Hudson

May 6, 2026

5  out of  5
rating by Elizabeth Hudson
"Whatever, whenever I have needed documentation or assistance, Kayla provides excellent service and follows up to assure us that we have what we need."
We responded:
"Thank you so much, Elizabeth, for your kind words and for trusting our office with your insurance needs! We truly appreciate you taking the time to leave us a review. Kayla always strives to provide excellent service and make sure our customers feel taken care of every step of the way. We’re grateful to have you as part of our State Farm family!"
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steve hooper

May 5, 2026

5  out of  5
rating by steve hooper
"Kayla and the rest of the people there are extremely late , nice , very knowledgeable in very helpful."
We responded:
"Hi Steve! Thank you for your fantastic review! We’re glad to hear you found a great price and that Kayla and the team were friendly, knowledgeable, and helpful. We appreciate your kind words and look forward to continuing to serve you!"
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Doug Smith

May 4, 2026

5  out of  5
rating by Doug Smith
"Anne has been wonderful to work with."
We responded:
"Hi Doug, thank you for your kind words! We're so glad to hear that Anne has provided you with wonderful service. We appreciate your support and look forward to continuing to assist you with all your insurance needs."
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alisa Belcher

May 4, 2026

5  out of  5
rating by alisa Belcher
"The team at Bo Murphy State Farm agency is the best of the best! You never have to worry about anything insurance related they always have your back! Their prices are competitive plus their level of customer support is a valued extra at no charge would be worth paying extra for ! I love this group and wouldn’t ever consider any other insurance group !!!"
We responded:
"Hi Alisa, thank you so much for your wonderful review! We're thrilled to hear that our team at Bo Murphy State Farm Agency has consistently provided you with excellent service and support. Your kind words mean a lot to us, and we're honored to be your trusted insurance partner. We'll continue working hard to have your back every step of the way! If you ever need anything, don't hesitate to reach out. Thanks again for choosing us!"
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Bill Norris

May 4, 2026

5  out of  5
rating by Bill Norris
"Anne Michaels was very helpful with recommendations for getting roof estimates."
We responded:
"Thank you, Bill, for the kind words! We’re so glad to hear Anne was able to help and provide great recommendations. She truly cares about making sure our customers are taken care of. We appreciate you trusting our office and are always here if you need anything!"
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Jennifer Reeves

April 30, 2026

5  out of  5
rating by Jennifer Reeves
"Kayla was so helpful with my policy change. Great staff!!"
We responded:
"Hi Jennifer, thank you so much for your kind words! We’re thrilled to hear that Kayla was able to assist you with your policy change and provide great service. We truly appreciate your feedback and look forward to continuing to support your insurance needs!"
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james berry

April 29, 2026

5  out of  5
rating by james berry
"Always friendly and very helpful."
We responded:
"Hi James, thank you so much for your kind words! We’re glad to hear you appreciate our pricing and that our team has been friendly and helpful. Your support means a lot to us, and we look forward to serving you again soon!"
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Steve King

April 28, 2026

5  out of  5
rating by Steve King
"Ann was very professional and helpful with taking payment and giving a quote on a vehicle in which we have ordered."
We responded:
"Hi Steve, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re glad to hear that Anne provided you with professional and helpful service during your vehicle quote and payment process. If you have any questions or need further assistance as you wait for your order, please don’t hesitate to reach out. We appreciate your business!"
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Mz. Lelee

April 27, 2026

5  out of  5
rating by Mz. Lelee
"Kayla has been so helpful with all my insurance needs."
We responded:
"Thank you so much, Mz. Lelee! I truly appreciate your kind words. It’s always a pleasure helping you with your insurance needs—don’t hesitate to reach out anytime I can help!"
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Kathryn Marett

April 25, 2026

5  out of  5
rating by Kathryn Marett
"Best State Farm Office, Best People, and BEST CARE! We get immediate help every single time we call. We also feel that we are put first every single time!"
We responded:
"Thank you so much, Kathryn! We truly appreciate your kind words. It means a lot to know you feel taken care of every time you reach out—that’s exactly what we strive for. We’re always here when you need us!"
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Greg Overton

April 24, 2026

5  out of  5
rating by Greg Overton
"The experience I had with Anne Michaels was awesome. The enthusiasm she demonstrated is second to none she just knocked it out of the park with the price as well. Very professional and knowledgeable in her craft 🙌"
We responded:
"Thank you so much, Greg! We really appreciate you taking the time to share this. Anne will be thrilled to hear your kind words—she truly puts her heart into helping people and making sure they feel confident in their coverage. We’re glad she was able to find you a great price and make the process a smooth one. Don’t hesitate to reach out if you ever need anything!"
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Manessa Love

April 23, 2026

5  out of  5
rating by Manessa Love
"Anytime I have needed help with anything. They are always very helpful and supportive."
We responded:
"Thank you so much, Manessa! That truly means a lot to us. We’re always here to help however we can, and we’re glad you’ve felt supported along the way. Don’t hesitate to reach out anytime you need us!"
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Katrina Freeman

April 23, 2026

5  out of  5
rating by Katrina Freeman
"Anne is very informative and has the patience of Job. She got requested quotes for within what seemed like seconds. I have been with State Farm for over 30 years and it is the stellar customer service like that Anne provides that keeps me a happy, satisfied customer in addition to the competitive rates that simply cannot be beat."
We responded:
"Thank you so much, Katrina! We truly appreciate your loyalty over the past 30+ years—that means more than you know. Anne will love hearing this! She takes a lot of pride in making sure everything is explained clearly and handled quickly, so your kind words about her patience and service really mean a lot. We’re grateful to have you as part of our State Farm family and are always here whenever you need us!"
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Billy Coats

April 23, 2026

5  out of  5
rating by Billy Coats
"I talked to Kayla about adding a vehicle to my policy. Kayla was great and took care of everything"
We responded:
"Thank you, Billy! I appreciate you taking the time to leave us a review. I’m glad I could make adding your vehicle quick and easy—that’s always the goal! If you ever need anything else, just give me a call or text anytime."
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Kenneth Jenkins

April 23, 2026

5  out of  5
rating by Kenneth Jenkins
"Great customer service! Kayla was able to help my wife and I setup our policy while answering any questions we had and providing great information in the process. I highly recommend them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Henry Nelson

April 23, 2026

5  out of  5
rating by Henry Nelson
"Very knowledgeable"
We responded:
"Thank you, Henry! We really appreciate your feedback. Providing knowledgeable and helpful service is what we strive for every day. If you ever have any questions or need anything, we’re always here to help!"